Terms of service

1. About these terms. peakprint.ca is operated by Peak Print Corp. ("Peak Print", "we", "us"). By placing an order or using this website, you agree to these terms.

2. Orders and quotes. All orders are custom-made to your specifications. Quotes are valid for 30 days unless stated otherwise. An order is confirmed once payment is received or a quote is approved in writing.

3. Artwork and proofs. You are responsible for the content of your files, including spelling, sizing, bleed and colour mode. We send a digital proof for every order, and your approval confirms the design is correct. We are not responsible for errors approved on a proof. We may contact you if a file has issues that could affect print quality.

4. Colour. Colours on screen can differ from printed results, and slight variation between print runs and materials is normal. If colour is critical, contact us before ordering to discuss options such as a sample print.

5. Pricing and payment. Prices are in Canadian dollars and do not include applicable taxes or shipping unless stated. Payment is due when the order is placed unless other terms are agreed in writing.

6. Production and turnaround. Turnaround times start once artwork is approved and payment is received. They are estimates and may vary during holidays and peak periods. Contact us if you have a firm deadline.

7. Shipping and pickup. Orders can be shipped or picked up from our Markham location. Delivery times are estimates from the carrier, and we are not responsible for carrier delays. See our Shipping Policy for details.

8. Returns and reprints. Because every product is custom-made, returns and reprints are handled under our Refund Policy. Please inspect your order on arrival and report any issues to info@peakprint.ca within 2 weeks of receiving it.

9. Your content. By submitting artwork, you confirm you have the right to use it, including any logos, images and trademarks. We may refuse any order we believe infringes on someone else's rights or is unlawful or offensive.

10. Limitation of liability. Our liability for any order is limited to the amount paid for that order. We are not liable for indirect or consequential losses.

11. Governing law. These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.

12. Changes. We may update these terms from time to time. The version posted on this page applies to new orders.

13. Contact. Questions? Email info@peakprint.ca or call 905-205-2621.